Customer Success Region

Kredivo Holdings

Jakarta, ID
  • Job Type: Full-Time
  • Function: Technical/Customer Support
  • Industry: Finance
  • Post Date: 03/29/2024
  • Website:
  • Company Address: 80 Amoy Street, #03-02 (Attic Floor), Singapore, 069899

About Kredivo Holdings

Kredivo is a leading fintech platform, positively transforming the way people access affordable financial services.

Job Description

Kredivo is looking for a Customer Success Region (Medan, Bandung, Surabaya) to join the Business Development function.

What you will do:

  • Analyse how to grow Transaction with the merchant/partner Region
  • Liase & day to day management with merchant/partner in Region
  • Visit merchant/partner in Region on a frequent basis
  • Setting partner/merchant priorities, promo planning & user education, marketing activation activities
  • Setting merchant rewards/ cashier incentive/ tippers program
  • Provide merchant transaction report by weekly, monthly and quarterly

What you will need:

  • Bachelor's degree (preferred from Business / Management Graduate)
  • Minimum 4 years work experience in Business Development, Sales or Account Management.
  • A big passion on engaging customers and expanding their use cases through our product.
  • Strong attention to detail and excellent analytical skills. You need to be comfortable with data.
  • Has experience in working in multifunctional team.
  • Knowledge of methods of process mapping and design.
  • Proficient in Microsoft office (Word, Excel, Power Point)
  • Familiar with either one of these cities (Medan, Bandung, Surabaya)

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